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Customer support

505 skills

01

Wayfinder

/wayfinder--mokbhai

Plans huge work chunks as shared investigation ticket maps.

mattpocock/skills
02

To Tickets

/to-tickets--marcellocurto

Turn approved work into well-scoped GitHub issues after checking for duplicates.

mattpocock/skills
03

To PRD

/to-prd

Drafts a product requirements document from a ticket, PR or finished work.

mattpocock/skills
04

Template Skill

/template-skill--cherryhq

Provides skill template with descriptions.

by Anthropic
05

Churn Prevention

/churn-prevention--leadmagic

Builds early-warning signals, health scores, and win-back campaigns to cut churn.

coreyhaines31/marketingskills
06

Churn Prevention

/churn-prevention--zime-ai

Scans call transcripts or CRM exports for signs an account is about to churn.

coreyhaines31/marketingskills
07

Customer Research

/customer-research--anthropics

Researches customer questions with multi-source attribution.

coreyhaines31/marketingskills
08

Customer Research

/customer-research--w95

Answers customer questions from your docs and sources with a confidence score.

coreyhaines31/marketingskills
09

Sms

/sms--tdimino

Send, read, listen, respond, and manage SMS conversations via Telnyx and Twilio.

coreyhaines31/marketingskills
10

Meeting Action Items

/meeting-action-items

Turn meeting notes into cited decisions, owners, tickets.

NousResearch/hermes-agent
11

Ponytail Help

/ponytail-help

Provides quick reference for ponytail modes, skills, and commands.

DietrichGebert/ponytail
12

Draft Response

/draft-response

Drafts professional customer-facing responses.

by Anthropic
13How to AI

Ticket Triage

/ticket-triage

Sorts incoming support messages into ranked, routed queues.

14

Customer Escalation

/customer-escalation

Packages an escalation with full context for engineering, product, or leadership.

by Anthropic
15

KB Article

/kb-article

Drafts a knowledge base article from a resolved issue or common question.

by Anthropic
16

Accrual Schedule

/accrual-schedule

Builds the month-end accrual schedule with calculations, support, and draft entries.

by Anthropic
17

GTM Enterprise Onboarding

/gtm-enterprise-onboarding

Four-phase framework for onboarding enterprise customers from contract to value.

github/awesome-copilot
18How to AI

Support Replies

/support-replies

Writes customer support replies with honest product limitations.

19

Implementing Vulnerability Remediation SLA

/implementing-vulnerability-remediation-sla

Designs vulnerability remediation SLA with asset tiering.

mukul975/Anthropic-Cybersecurity-Skills
20

Customer Success Manager

/customer-success-manager

Scores customer health, predicts churn and spots expansion opportunities.

alirezarezvani/claude-skills
21How to AI

Complaint Handling

/complaint-handling

Resolves unhappy customers by separating fact, feeling, and remedy.

22How to AI

KB Articles

/kb-articles

Turns repeated questions into findable help-center articles.

23

Debugging Experiments

/debugging-experiments

Explains PostHog A/B test results and troubleshoots customer experiment tickets.

PostHog/posthog
24

Review Reputation

/review-reputation

Watches what customers are saying in publics and ins private, then does something.

by Anthropic
25

Exploratory Data Analysis

/exploratory-data-analysis

Profiles data files, flags missing values and outliers, and summarizes what they contain.

K-Dense-AI/scientific-agent-skills
26

Setting Up Support Slack Locally

/setting-up-support-slack-locally

Connects Slack to local PostHog Conversations.

PostHog/posthog
27

Triaging Web Analytics Support

/triaging-web-analytics-support

Sorts open analytics support tickets by problem type so the right fix is clear.

PostHog/posthog
28

Interpreting Culture Index

/interpreting-culture-index

Interprets Culture Index surveys and team profiles.

trailofbits/skills
29

Define Goal

/define-goal

Turns a fuzzy intent into a concrete, measurable goal with clear success criteria.

openai/skills
30

Knowledge Ops

/knowledge-ops

Authors, validates, and cleans up company SOPs and internal runbooks.

alirezarezvani/claude-skills
31

N8n:linear Issue

/n8n-linear-issue

Fetches a Linear issue and gathers all its related context.

n8n-io/n8n
32

Service Blueprint

/service-blueprint

Maps frontstage actions, backstage processes and supporting systems of a service.

Owl-Listener/designer-skills
33

Triage Issue Reports

/triage-issue-reports

Triage Slack issue reports with one thread-only verdict, evidence review, cause-aware.

cursor/plugins
34

Customer Support Agent

/customer-support-agent

Guides building an agent that triages and replies to support tickets and refund requests.

mastra-ai/mastra
35

Chief Customer Officer Advisor

/chief-customer-officer-advisor

Advises on retention, segmentation, and customer success strategy.

alirezarezvani/claude-skills
36

Knowledge Distillation

/knowledge-distillation

Compiles knowledge bases into evidence-backed, topic-organized high-level insights.

volcengine/OpenViking
37

Linear Context Handover

/linear-context-handover

Linear as the orgs memory: reconstruct a features history before touching it, and.

langfuse/langfuse
38

Testimonial Collector

/testimonial-collector

Requests, scores, and formats client testimonials for social proof.

BrianRWagner/ai-marketing-claude-code-skills
39

Customer Success

/customer-success

Runs customer onboarding, health scoring, and renewal playbooks.

claude-office-skills/skills
40

Cco Review

/cco-review

Interrogates any customer-facing plan like a Chief Customer Officer focused on retention.

alirezarezvani/claude-skills
41

Cpo Review

/cpo-review

/cs:cpo-review <plan> — JTBD-driven interrogation of product roadmap, PMF signal, and.

alirezarezvani/claude-skills
42

Gc Review

/gc-review

Reviews contracts, term sheets, and IP or employment risks like a general counsel.

alirezarezvani/claude-skills
43

Feature Launch Playbook

/feature-launch-playbook

Operationalizes feature launches from positioning through post-launch measurement.

rampstackco/claude-skills
44

User Feedback Aggregation

/user-feedback-aggregation

Collecting and synthesizing user feedback across channels (support tickets, NPS,.

rampstackco/claude-skills
45

Refining Android Requirements

/refining-android-requirements

Finds gaps in Android tickets and turns them into structured specifications.

bitwarden/android
46

Review Response

/review-response

Writes tailored replies to customer reviews across sentiment.

mohitagw15856/pm-claude-skills
47

Feedback Triage

/feedback-triage

Turn a batch of user feedback (Discord threads, DMs, article comments, support tickets).

civitai/civitai
48

Freshdesk

/freshdesk

Interact with Freshdesk support platform.

civitai/civitai
49

Stripe

/stripe

Look up Stripe customers, subscriptions, charges, and payment methods.

civitai/civitai
50

Triage Ticket

/triage-ticket

Classifies a customer message, restates the issue, and routes the reply.

agentscope-ai/agentscope-java
51

Openevidence Hello World

/openevidence-hello-world--jeremylongshore

Completes OpenEvidence onboarding with safe proof-of-concept.

jeremylongshore/tons-of-skills-marketplace
52

Openevidence Reference Architecture

/openevidence-reference-architecture--jeremylongshore

Designs a governed operating model around OpenEvidence’s supported product workflows and.

jeremylongshore/tons-of-skills-marketplace
53

Expansion Playbook

/expansion-playbook

Packages upsell, cross-sell, and advocacy plays tied to customer outcomes.

gtmagents/gtm-agents
54

Member Insights

/member-insights

Analyzes loyalty member behavior, segments, and experiment results.

gtmagents/gtm-agents
55

Retention LTV Playbook

/retention-ltv-playbook

Gives lifecycle tactics for repeat purchases, loyalty, and subscription value.

gtmagents/gtm-agents
56

Sentiment Feedback Loop

/sentiment-feedback-loop

Feeds qualitative customer feedback into your customer success playbooks.

gtmagents/gtm-agents
57

Voice Of Customer Synthesizer

/voice-of-customer-synthesizer

Aggregates customer feedback into unified VoC report with themes.

gooseworks-ai/goose-skills
58

Md2wechat

/md2wechat

Converts Markdown into WeChat Official Account articles with images.

geekjourneyx/md2wechat-skill
59

Ops Whatsapp Biz

/ops-whatsapp-biz

WhatsApp Business Cloud API — send approved template messages at scale, manage templates.

davepoon/buildwithclaude
60

Hsb App

/hsb-app

Finds and runs Holoscan Sensor Bridge example apps on your devkit.

NVIDIA/skills