ConnectWise Manage Time Entries

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• ConnectWise Automate AlertsManages ConnectWise Automate alerts and PSA ticket creation.
• ConnectWise Manage Product CatalogConnectWise PSA product catalog: catalog items (SKUs), categories, subcategories,.
• ConnectWise Manage ProjectsGuides ConnectWise project setup, phases, budgets, billing, and team allocation.
• ConnectWise Manage TicketsConnectWise PSA ticket management: ticket fields, service boards, statuses, priorities.
• Crewhu SurveysCrewhu CSAT/NPS survey data.
• Customer Email Draft ThreadsHandles Gmail customer support with mandatory full-thread read-back.
• Customer Support VerificationProvides customer support verification.
• Dispatch PrioritizationPriority scoring and assignment for an unassigned PSA ticket queue: the scoring factors.