Headless Support

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• SLA CalculationCalculates support ticket SLA deadlines.
• Ticket ClassificationClassify support tickets by urgency and category.
• Spec ExtractTurn an unwritten agreement into a checkable spec — pull the requirements out of this.
• Cs PlaybooksBuilds customer success playbooks for onboarding and retention.
• SLA ManagementDesigns support SLAs, ticket priority matrices, and response time targets.
• Customer Support IntegrationConnect helpdesk to store.
• Live Chat CommerceAdds real-time chat to storefronts for agents.
• Website ChatbotAnswers customer FAQs on a service business website from your own knowledge base.