← Customer support

Ralph Workflow

Works through a ticket backlog autonomously with quality checks.

/ralph-workflowsalmanrrana/brain-dump

More in Customer support

  • PRD To IssuesTurns PRDs into tracked issues with dependencies.
  • Proactive SupportReaches customers before a detectable problem hits them.
  • Product PRDGate-checked, size-and-intent-tiered PRD authoring.
  • Project IllustratorCreates mascots, logos, README heroes, and social cards for a software project.
  • ScreenRuns quantitative and thematic stock screens.
  • Support AnalyticsMeasures support by customer outcomes and finds ways to cut ticket volume.
  • Support Engineer RoleOperates as support engineer triaging by impact.
  • Support HandoffTransfers tickets between agents without losing context or repeating customer information.