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Customer Success ManagerScores customer health, predicts churn and spots expansion opportunities.

Complaint HandlingResolves unhappy customers by separating fact, feeling, and remedy.

KB ArticlesTurns repeated questions into findable help-center articles.

Debugging ExperimentsExplains PostHog A/B test results and troubleshoots customer experiment tickets.

Exploratory Data AnalysisProfiles data files, flags missing values and outliers, and summarizes what they contain.

Setting Up Support Slack LocallyConnects Slack to local PostHog Conversations.

Triaging Web Analytics SupportSorts open analytics support tickets by problem type so the right fix is clear.

Interpreting Culture IndexInterprets Culture Index surveys and team profiles.

Review Reputation