Support Operations

More in Customer support

• Pp PlexctlPrinting Press CLI for Plexctl.
• Pp TicketdataTracks ticket prices for events, performers, and venues with price history and alerts.
• Customer Onboarding And ImplementationTakes a new customer from signature to working — setting a definition of live that both.
• Self Service And KnowledgeBuilds knowledge bases reducing support volume.
• Customer Service ExpertExpert guidance for improving customer service assistants.
• Apology LetterWrites sincere apologies with acknowledgment, responsibility, empathy, and fixes.
• Bug ReportWrite a clear, reproducible bug report that gets fixed fast.
• Care Home Contract DecoderFlags risky clauses in a care-home contract before a parent moves in.