Customer Onboarding And Success Claude skill

Community DigestDigests weekly community threads and feature requests.

Community PlanDecides whether to run a community and plans platform, rituals, moderation and metrics.

Community SupportSets up a user forum with seeding, moderation, and staff presence.

Customer Expansion And RetentionPlans retention, upsell, and expansion programs that grow revenue from B2B customers.

Difficult Customer ConversationsHandles emotional customers professionally.

Issue InvoiceFills a monthly hourly invoice in Google Sheets from GitHub PRs and Jira tickets.

Knowledge Base DesignBuilds self-serve documentation organized by search queries.

Lifecycle MarketingGuidance on structuring and executing lifecycle marketing programs, including ownership.

Customer Onboarding And Success