← Customer support

Root Cause

Analyzes related tickets to identify underlying root causes.

/root-causecomposio-community/support-skills

More in Customer support

  • NPS CollectSends NPS and CSAT surveys and analyzes the results.
  • QA ResponseReview a drafted support response for quality, accuracy, tone, and completeness before.
  • Refund ProcessorProcess a refund request by gathering context and preparing the refund workflow.
  • Response TemplatesGenerate or suggest canned response templates for common support scenarios.
  • Sentiment CheckAnalyzes message sentiment and tone.
  • SLA MonitorChecks SLA compliance and flags breaches.
  • Support MetricsGenerate a support metrics summary from [Gorgias](https://composio.
  • Ticket SummarizeSummarize a support ticket thread into key points and action items.