← Customer support

Support Metrics

Generate a support metrics summary from [Gorgias](https://composio.

/support-metricscomposio-community/support-skills

More in Customer support

  • Response TemplatesGenerate or suggest canned response templates for common support scenarios.
  • Root CauseAnalyzes related tickets to identify underlying root causes.
  • Sentiment CheckAnalyzes message sentiment and tone.
  • SLA MonitorChecks SLA compliance and flags breaches.
  • Ticket SummarizeSummarize a support ticket thread into key points and action items.
  • Tone RewriterRewrite a support response in a different tone - formal, casual, technical, empathetic.
  • Translate TicketTranslate a customer message and draft a reply in their language.
  • Vip AlertFlags high-value customer tickets for priority handling.