Customer Feedback Taxonomy Claude skill

Account Health FrameworkScores account health, flags risks, and sets standard remediation triggers.

Adoption PlaybookStructured guide for designing and executing customer adoption programs.

Advocacy Roster SystemScoring and governance framework for managing reference customers and advocacy cohorts.

Closed Loop PlaybookGovernance system for routing VoC insights to owners and tracking follow-through.

Exec BriefingCraft concise executive updates, agendas, and follow-up logs for QBR/EBR sessions.

Executive Ebr KitProvides templates for executive business reviews covering outcomes, risks and asks.

Land Adopt Expand BlueprintPlans phased land, adopt and expand moves across strategic SaaS accounts.

Loyalty ModelingModels loyalty program economics, tiers, and forecasts.

Customer Feedback Taxonomy